Legal

Privacy Policy

Last Updated: July 14, 2026

EVLO Wellness Ventures LLC ("EVLO," "EVLOmd," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (evlomd.com), use our services, or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a form, make a reservation, subscribe to our newsletter, or contact us.
• Health & Wellness Information: Information you voluntarily provide through our health assessments, intake forms, or consultations, used solely to deliver our services under physician supervision.
• Payment Information: Billing details processed securely through third-party payment processors. We do not store full payment card numbers.
• Usage Information: IP address, browser type, device information, pages visited, and interactions with our website, collected through cookies and similar technologies.
• Communications: Records of your correspondence with us, including chat, email, and phone interactions.

2. How We Use Your Information

We use your information to:

• Provide, personalize, and improve our services and protocols
• Process reservations, memberships, and payments
• Communicate with you about appointments, orders, services, and updates
• Send marketing communications where you have opted in
• Respond to your inquiries and provide customer support
• Comply with legal, regulatory, and medical record-keeping obligations
• Protect against fraud and maintain the security of our services

3. SMS / Text Messaging Terms

By providing your phone number and opting in to receive text messages from EVLO Wellness Ventures LLC, you consent to receive messages including appointment confirmations, order updates, account notifications, and, where separately consented, promotional messages.

• Message frequency varies. Message and data rates may apply.
• Consent to receive text messages is not a condition of any purchase.
• You can opt out at any time by replying STOP to any message.
• Reply HELP for assistance, or contact us at [email protected].
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Trusted third parties who perform services on our behalf, such as payment processing, communications platforms, scheduling, and website hosting, bound by confidentiality obligations.
• Medical Professionals: Licensed physicians and clinical staff involved in delivering your care.
• Legal Requirements: When required by law, regulation, legal process, or to protect the rights, property, or safety of EVLO, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

5. Health Information

Health information you provide in connection with physician-supervised services is handled with heightened care and shared only with the clinical team involved in your care, service providers necessary to deliver those services, or as required by law. Our services are not intended to diagnose, treat, cure, or prevent any disease outside of a physician-supervised protocol.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and medical record-keeping obligations, resolve disputes, and enforce our agreements.

9. Your Rights & Choices

• Access & Correction: You may request access to or correction of your personal information by contacting us.
• Marketing Opt-Out: You may unsubscribe from marketing emails via the link in any email, or opt out of texts by replying STOP.
• Deletion: You may request deletion of your personal information, subject to legal and medical record-keeping requirements.

Depending on your state of residence, you may have additional privacy rights under applicable law. To exercise any of these rights, contact us using the details below.

10. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us